PracticeManagement Webinars

As part of CAA National's commitment to members, we have been hard at work developing a variety of new member benefits to help you succeed in your practice.

Upcoming Webinars 2017

  • The Relationship between Communication and Complaints (CAA & Guild) - 19 April
  • Performance Management & Appraisal (CAA & Wentworth Advantage) - 21 June
  • Advertising and the Law (CAA & Guild) - 19 July
  • Maintaining Professional Standards (CAA & Guild) - 20 September
     

The Relationship between Communication and Complaints - 19 April

Our second webinar for 2017 is on The Relationship between Communication and Complaints to be held on 19 April 2017 at 8.30pm AEDT.

Effective treatment isn’t just about clinical skills.  A chiropractor’s communication skills are also incredibly important.  Guild Insurance’s claims data suggests that poor communication is very often a factor in patients complaining about the treatment they’ve received.  This session will assist chiropractors to understand what they can do to improve their communication and therefore improve their treatment outcomes.

Title:    The Relationship between Communication and Complaints
Date:   Wednesday 19 April 2017
Time:   8.30pm to 9.30pm AEDT
Cost:    FREE for CAA members

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2017 Webinars

Safe Social Media Use

Our latest webinar on Safe Social Media Use was held on 15 February 2017 with almost 100 participants.

If you did not get an opportunity to attend yourself, you can still view the webinar by visiting the CAA Digital Library.  bit.ly/CAAdigitallibrary

 

 

2016 Webinars

Why Patients Complain Webinar

Our latest webinar on Why Patients Complain was held on 14 September 2016 with almost 100 participants.

If you did not get an opportunity to attend yourself, you can still view the webinar by visiting the CAA Digital Library.  bit.ly/CAAdigitallibrary

 

10 things chiropractors may get into trouble for Webinar

Our fifth webinar on 10 things chiropractors may get into trouble for was held on 13 July 2016 with over 100 participants.

If you did not get an opportunity to attend yourself, you can still view the webinar by visiting the CAA Digital Library.  bit.ly/CAAdigitallibrary

 

Informed Consent Webinar

Our fourth webinar on Informed Consent was held on 18 May 2016 with over 200 participants.

If you did not get an opportunity to attend yourself, you can still view the webinar by visiting the CAA Digital Library.  bit.ly/CAAdigitallibrary

 

Advertising Webinar

Our third webinar on Advertising was held on 9 March 2016 with over 150 participants.

If you did not get an opportunity to attend yourself, you can still view the webinar by visiting the CAA Digital Library.  bit.ly/CAAdigitallibrary

 

Clinical Record Keeping Webinar

Our second webinar on Clinical Record Keeping was held on 25 Novbember 2015 and due to popular demand was repeated on 1 December, 2015 with almost 500 participants attending.

If you did not get an opportunity to attend yourself, you can still view the webinar by visiting the CAA Digital Library.  bit.ly/CAAdigitallibrary

 

Social Media Education Webinar

Our first webinar on social media education was held on 30 September, 2015 with almost 200 participants attending.

If you did not get an opportunity to attend yourself, you can still view the webinar by visiting the CAA Digital Library.  bit.ly/CAAdigitallibrary

Last modified on Tuesday, 21 February 2017 15:42